I'm looking for some information on using the online scoring piece of the Ariba Sourcing module. We're having a hard time convincing some of our users that it's meaningful piece of the tool to use. We receive a lot of feedback from users saying it takes too long and it's too complicated etc. I'm looking for information to help support the usage of online scoring such as:
1) criteria around when to use it vs not using it
2) how do you convince people to use it?
3) on average what % of your events is being scored online?
Thank you!