Just wondering if anyone actively gathers post event feedback from their vendor participants and how you go about this? After an RFI, RFP, or reverse auction we get the normal verbal feedback via phone calls and we occasionally get emails from both the successful and unsuccessful participants, but we do not actively pursue this information at this time. In an effort to improve our processes and events, it would be helpful to hear both positive and negative feedback from participants. Does anyone conduct a survey or other means of gathering this information? If yes, has the feedback been helpful to your organization? Thanks
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